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This free sample shows the survey designed to capture quantitative insights about how users truly perceive and experience Crypto Apps in the United States.
What is included
This survey shows the complaints and frustrations users experience when using ten different Apps; the strengths and positive experiences that make an app stand out; the features they value most, such as speed, usability, customer support, security, and rewards; as well as their overall satisfaction and likelihood of recommending the app to others.
This approach provides rich qualitative feedback directly from users, helping identify not only whether users are satisfied, but why they feel that way.
Contents:
Detailed survey data and benchmarking metrics for each App:
App’s APS score
App’s FANs% metric
App’s CRITICs% metric
User satisfaction distribution by APS range
Love It (81 -100 points)
Like It (61 - 100)
Disappointed (41 - 60)
Very disappointed (21 - 40)
Frustrated (0 -20)
Qualitative user feedback with real comments that reveal the experiences, expectations, and frustrations behind the scores.
Strong and Pain Points analysis for each App
Downloads:
Detailed survey data, benchmarking metrics and qualitative user feedback for each App. (EXCEL File)
This free sample shows the survey designed to capture quantitative insights about how users truly perceive and experience Crypto Apps in the United States.
What is included
This survey shows the complaints and frustrations users experience when using ten different Apps; the strengths and positive experiences that make an app stand out; the features they value most, such as speed, usability, customer support, security, and rewards; as well as their overall satisfaction and likelihood of recommending the app to others.
This approach provides rich qualitative feedback directly from users, helping identify not only whether users are satisfied, but why they feel that way.
Contents:
Detailed survey data and benchmarking metrics for each App:
App’s APS score
App’s FANs% metric
App’s CRITICs% metric
User satisfaction distribution by APS range
Love It (81 -100 points)
Like It (61 - 100)
Disappointed (41 - 60)
Very disappointed (21 - 40)
Frustrated (0 -20)
Qualitative user feedback with real comments that reveal the experiences, expectations, and frustrations behind the scores.
Strong and Pain Points analysis for each App
Downloads:
Detailed survey data, benchmarking metrics and qualitative user feedback for each App. (EXCEL File)