AUSTRALIA
Mobile App User Satisfaction Surveys
September 2026 Survey
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APS SCORE: 70.2
FANS%: 83.6%
CRITICS%: 16.4%
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APS SCORE: 65.1
FANS%: 81.4%
CRITICS%: 18.6%
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APS SCORE: 60.3
FANS%: 75.2%
CRITICS%: 24.8%
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APS SCORE: 59.6
FANS%: 75.8%
CRITICS%: 24.2%
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APS SCORE: 49.4
FANS%: 66.2%
CRITICS%: 33.8%
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APS SCORE: 45.2
FANS%: 65.6%
CRITICS%: 34.4%
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APS SCORE: 44.3
FANS%: 64.4%
CRITICS%: 35.6%
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APS SCORE: 40.1
FANS%: 61.2%
CRITICS%: 38.8%
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APS SCORE: 38.1
FANS%: 57.4%
CRITICS%: 42.6%
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APS SCORE: 33.4
FANS%: 53.4%
CRITICS%: 46.6
APS performance range
September 2026 Survey
AMEX AUSTRALIA | ANZ PLUS (AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED) | BEFOREPAY: BORROW UP TO 5000 | BENDIGO BANK | COMMBANK AUSTRALIA | FREECASH - EARN REWARDS | GOOGLE WALLET | LATITUDE FINANCIAL SERVICES | MACQUARIE MOBILE BANKING | NAB MOBILE BANKING | PAYPAL | PEOPLE FIRST BANK | REMITLY: SEND MONEY & TRANSFER | REVOLUT: SPEND, SEND AND SAVE | ST.GEORGE MOBILE BANKING | UBANK: DIGITAL BANKING | WESTPAC BANKING CORPORATION | WISE: INTERNATIONAL TRANSFERS | YOUTRIP | ZIP - GET WHAT YOU NEEDWANT |
AMEX AUSTRALIA | ANZ PLUS (AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED) | BEFOREPAY: BORROW UP TO 5000 | BENDIGO BANK | COMMBANK AUSTRALIA | FREECASH - EARN REWARDS | GOOGLE WALLET | LATITUDE FINANCIAL SERVICES | MACQUARIE MOBILE BANKING | NAB MOBILE BANKING | PAYPAL | PEOPLE FIRST BANK | REMITLY: SEND MONEY & TRANSFER | REVOLUT: SPEND, SEND AND SAVE | ST.GEORGE MOBILE BANKING | UBANK: DIGITAL BANKING | WESTPAC BANKING CORPORATION | WISE: INTERNATIONAL TRANSFERS | YOUTRIP | ZIP - GET WHAT YOU NEEDWANT |
AUSTRALIA APS BENCHMARK
BANKING & FINTECH USER SATISFACTION BENCHMARK SCORE (APS)
The APS Score benchmark sets the bar for an app to stand out from its competitors, based on qualitative user satisfaction surveys.