CANADA
Mobile App User Satisfaction Surveys
September 2026 Survey
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FANS%: 85.6%
CRITICS%: 14.4%
APS SCORE: 73.1
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FANS%: 84.8%
CRITICS%: 15.2%
APS SCORE: 72.6
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FANS%: 84.2%
CRITICS%: 15.8%
APS SCORE: 71.4
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FANS%: 83.8%
CRITICS%: 16.2%
APS SCORE: 70.6
-
FANS%: 75.8%
CRITICS%: 24.2%
APS SCORE: 59.9
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FANS%: 67.4%
CRITICS%: 32.6%
APS SCORE: 50.2
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FANS%: 67.4%
CRITICS%: 32.6%
APS SCORE: 48.6
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FANS%: 60.2%
CRITICS%: 39.8%
APS SCORE: 40.2
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FANS%: 59.4%
CRITICS%: 40.6%
APS SCORE: 40.0
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FANS%: 50.4%
CRITICS%: 49.6%
APS SCORE: 31.0
APS performance range
September 2026 Survey
BMO MOBILE BANKING | CAPITAL ONE CANADA | CIBC MOBILE BANKING | DESJARDINS MOBILE SERVICES | FREECASH - EARN MONEY | GOOGLE WALLET | ICASH - INSTANT MOBILE LOANS | KLARNA: SMARTER EVERYDAY MONEY | KOHO: CANADA'S MONEY APP | MERIDIAN MOBILE BANKING | NATIONAL BANK OF CANADA | PAYPAL | PC FINANCIAL MOBILE | RBC MOBILE | ROYAL BANK OF CANADA | REMITLY: SEND MONEY & TRANSFER | SCOTIABANK MOBILE BANKING | TANGERINE MOBILE BANKING | TAPTAP SEND: MONEY TRANSFER | TD CANADA | WISE: INTERNATIONAL TRANSFERS |
BMO MOBILE BANKING | CAPITAL ONE CANADA | CIBC MOBILE BANKING | DESJARDINS MOBILE SERVICES | FREECASH - EARN MONEY | GOOGLE WALLET | ICASH - INSTANT MOBILE LOANS | KLARNA: SMARTER EVERYDAY MONEY | KOHO: CANADA'S MONEY APP | MERIDIAN MOBILE BANKING | NATIONAL BANK OF CANADA | PAYPAL | PC FINANCIAL MOBILE | RBC MOBILE | ROYAL BANK OF CANADA | REMITLY: SEND MONEY & TRANSFER | SCOTIABANK MOBILE BANKING | TANGERINE MOBILE BANKING | TAPTAP SEND: MONEY TRANSFER | TD CANADA | WISE: INTERNATIONAL TRANSFERS |
CANADA - APS BENCHMARK
BANKING & FINTECH USER SATISFACTION BENCHMARK SCORE (APS)
The APS Score benchmark sets the bar for an app to stand out from its competitors, based on qualitative user satisfaction surveys.