NETHERLANDS

Mobile App User Satisfaction Surveys

  • APS benchmark: 66.2 points (October 2026 survey)

  • FANs% score benchmark: 57%

  • CRITICs% score benchmark: 9%

  • APS average score: 40.7 points

October 2026 Survey - Top 10

FULL SURVEY RESULTS AND DETAILED USER FEEDBACK FOR EVERY APP

ABN AMRO | ASN BANK | BUNQ | BUX BY ABN AMRO: INVEST | DEGIRO: INVESTING & TRADING | FREECASH: EARN MONEY & REWARDS | GOOGLE WALLET | ING NETHERLANDS | KLARNA: SMARTER EVERYDAY MONEY | KNAB BANKIEREN | NATIONALE-NEDERLANDEN | OCKTO | PAYPAL - PAY | RABOBANK | REMITLY: SEND MONEY & TRANSFER | REVOLUT | TIKKIE | TOESLAGEN | WIEBETAALTWAT - SPLITSER | WISE: INTERNATIONAL TRANSFERS |

ABN AMRO | ASN BANK | BUNQ | BUX BY ABN AMRO: INVEST | DEGIRO: INVESTING & TRADING | FREECASH: EARN MONEY & REWARDS | GOOGLE WALLET | ING NETHERLANDS | KLARNA: SMARTER EVERYDAY MONEY | KNAB BANKIEREN | NATIONALE-NEDERLANDEN | OCKTO | PAYPAL - PAY | RABOBANK | REMITLY: SEND MONEY & TRANSFER | REVOLUT | TIKKIE | TOESLAGEN | WIEBETAALTWAT - SPLITSER | WISE: INTERNATIONAL TRANSFERS |

Netherlands - APS performance range

Number of Apps by rating - October 2026 Survey

Netherlands APS Benchmark

BANKING & FINTECH USER SATISFACTION BENCHMARK SCORE (APS)

The APS Score benchmark sets the bar for an app to stand out from its competitors, based on qualitative user satisfaction surveys.

App Metrics Dataset

Compare mobile app user satisfaction with detailed results for each app from the October 2026 survey. The report includes valid response counts, average APS score, FANs%, CRITICs%, App Score Index, score versus the survey average, and app rating.

For each app, explore the number and percentage of responses across all satisfaction categories: “Love It” (81–100), “Like It” (61–80), “Disappointed” (41–60), “Very disappointed” (21–40), and “Frustrated” (0–20). Benchmark apps, compare satisfaction levels, and identify performance gaps.

 NETHERLANDS - APP METRICS DATASET - OCTOBER 2026 (exclusive content)