PORTUGAL

Mobile App User Satisfaction Surveys

  • APS benchmark: 68.6 points (November 2026 survey)

  • FANs% score benchmark: 76%

  • CRITICs% score benchmark: 15%

  • APS average score: 49.8 points

November 2026 Survey - Top 10

FULL SURVEY RESULTS AND DETAILED USER FEEDBACK FOR EVERY APP

ACTIVOBANK | APP NOVOBANCO | BANKINTER PORTUGAL | CAIXADIRECTA | CARTEIRA DO GOOGLE | CETELEM PORTUGAL | KLARNA: PAGAMENTO INTELIGENTE | KRAKEN: CRIPTO E BITCOIN BTC | MB WAY | MILLENNIUM BCP | MOEY - CONTA 100% DIGITAL | ONEY PORTUGAL | ORANGE MONEY EUROPE | REMITLY: ENVIOS INTERNACIONAIS | REVOLUT — MAIS DO QUE UM BANCO | RIA MONEY TRANSFER | SANTANDER PORTUGAL | TRADE REPUBLIC: BROKER & BANCO | UNIVERSO MOBILE BANKING | XTB ONLINE INVESTING |

ACTIVOBANK | APP NOVOBANCO | BANKINTER PORTUGAL | CAIXADIRECTA | CARTEIRA DO GOOGLE | CETELEM PORTUGAL | KLARNA: PAGAMENTO INTELIGENTE | KRAKEN: CRIPTO E BITCOIN BTC | MB WAY | MILLENNIUM BCP | MOEY - CONTA 100% DIGITAL | ONEY PORTUGAL | ORANGE MONEY EUROPE | REMITLY: ENVIOS INTERNACIONAIS | REVOLUT — MAIS DO QUE UM BANCO | RIA MONEY TRANSFER | SANTANDER PORTUGAL | TRADE REPUBLIC: BROKER & BANCO | UNIVERSO MOBILE BANKING | XTB ONLINE INVESTING |

Portugal - APS performance range

Number of Apps by rating - November 2026 Survey

Portugal APS Benchmark

BANKING & FINTECH USER SATISFACTION BENCHMARK SCORE (APS) 

The APS Score benchmark sets the bar for an app to stand out from its competitors, based on qualitative user satisfaction surveys.

App Metrics Dataset

Compare every app with detailed survey metrics: APS score, FANs%, CRITICs%, and user satisfaction distributions by score range (0–100) and satisfaction category. Built for benchmarking performance across apps.

PORTUGAL - APP METRICS DATASET - NOVEMBER 2026 (exclusive content)