EGYPT

Mobile App User Satisfaction Surveys

NEWS
EGYPT - Banking Apps - App Metrics - November 2026
EGYPT - Banking Apps - App Metrics - November 2026

Egypt's banking and fintech apps face a user satisfaction challenge. Cassuarina Labs' November 2026 APS survey analyzed more than 9,466 responses across 20 apps, revealing an average score of just 25 and widespread user frustration. Discover the market benchmarks, leading apps, and emerging opportunities to improve digital finance experiences.

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MONEY FELLOWS Hits 65.2 App Pulse Score in Egypt: A practical digital alternative to traditional savings circles.
MONEY FELLOWS Hits 65.2 App Pulse Score in Egypt: A practical digital alternative to traditional savings circles.

MONEY FELLOWS earns a 65.2 APS in Egypt, with 77% Love It feedback. Users value digital savings convenience, but payout delays and fees challenge trust.

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WAFFARHA Scores 50.6 APS in Egypt: Big Savings, but 29% User Frustration Exposes a Trust Gap
WAFFARHA Scores 50.6 APS in Egypt: Big Savings, but 29% User Frustration Exposes a Trust Gap

WAFFARHA scores 50.6 APS in Egypt's November 2026 fintech app satisfaction survey. While 67.4% of qualitative feedback reflects strong enthusiasm for discounts and savings, 29.0% reveals frustration with coupon redemption, payment failures, and customer support.

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SAHL سهل - PAYMENTS MADE EASY Scores 58.9 APS in Egypt: Convenience Wins, but Payment Reliability Holds It Back
SAHL سهل - PAYMENTS MADE EASY Scores 58.9 APS in Egypt: Convenience Wins, but Payment Reliability Holds It Back

SAHL scores 58.9 APS in Egypt's November 2026 fintech app survey. Users value easy utility payments, but failed transactions, NFC issues, and high fees limit satisfaction.

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  • APS benchmark: 50.6 points (November 2026 survey)

  • FANs% score benchmark: 67%

  • CRITICs% score benchmark: 29%

  • APS average score: 25 points

November 2026 Survey - Top 10

FULL SURVEY RESULTS AND DETAILED USER FEEDBACK FOR EVERY APP

AMAN | AXIS - أكسس | BM ONLINE | CIB MOBILE BANKING APP | HALAN | INSTAPAY EGYPT | KLIVVR | MASHREQ EGYPT بنك المشرق | MONEY FELLOWS | MYFAWRY | MYLO | NBE MOBILE | SAHL سهل - PAYMENTS MADE EASY | SEVEN | SOUHOOLA | THNDR | TRU | VALU | WAFFARHA | WE PAY EG |

AMAN | AXIS - أكسس | BM ONLINE | CIB MOBILE BANKING APP | HALAN | INSTAPAY EGYPT | KLIVVR | MASHREQ EGYPT بنك المشرق | MONEY FELLOWS | MYFAWRY | MYLO | NBE MOBILE | SAHL سهل - PAYMENTS MADE EASY | SEVEN | SOUHOOLA | THNDR | TRU | VALU | WAFFARHA | WE PAY EG |

Egypt - APS performance range

Number of Apps by rating - November 2026 Survey

Egypt APS Benchmark

BANKING & FINTECH USER SATISFACTION BENCHMARK SCORE (APS) 

The APS Score benchmark sets the bar for an app to stand out from its competitors, based on qualitative user satisfaction surveys.

App Metrics Dataset

Compare every app with detailed survey metrics: APS score, FANs%, CRITICs%, and user satisfaction distributions by score range (0–100) and satisfaction category. Built for benchmarking performance across apps.

EGYPT - APP METRICS DATASET - NOVEMBER 2026 (exclusive content)