TUYA recorded an APS score of 74.2, placing it in the Strong zone in Colombia’s October 2026 Banking & Fintech Apps User Satisfaction Survey. Survey results show that 79.0% of respondents selected “Love It,” while 11.6% were disappointed or frustrated. The survey used the methodology behind APS from Cassuarina Labs.
The feedback reveals two distinct experiences: respondents value accessible credit and straightforward card management, while others describe difficulties completing the payments that keep those products usable. This makes repayment reliability a particularly consequential issue for the app.
PAIN POINTS AND STRONG POINTS, PRODUCT LESSON AND KEY TAKEAWAYS
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