COLOMBIA - Banking Apps - App Metrics - October 2026
Colombia’s banking and fintech app survey reveals divided user experiences and a clear product priority: carry the simplicity of sign-up through to completed transactions.
TUYA: 79.0% “Love It,” but Repayment Reliability Needs Work
TUYA respondents value helpful service and practical credit access, while payment failures and questions about card costs reveal specific opportunities for improvement.
PLAKI: recorded an APS score of 76.4, placing it in the Strong zone in Colombia’s Survey.
Easy applications earn praise for PLAKI, while respondent feedback highlights the importance of clear borrowing terms and confirmed access to funds.
NEQUI COLOMBIA: 73.8% of Survey Respondents “Love It”
Explore Nequi Colombia’s October 2026 satisfaction survey, from everyday payments and remittances to account access, onboarding and support friction.